Online Return Policy

We are glad to exchange any full price, unworn, unwashed merchandise within 14 days of receipt of your online order. This also includes orders placed with Same-Day Delivery. All items that are returned for an exchange or refund must be unworn and have their original tags and packaging. All sales final on sale merchandise, vintage, swimwear, undergarments, and books. The buyer is responsible for any return shipping costs. MARYAM NASSIR ZADEH is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. All sales are final after 14 days of purchase.


Sender is responsible for return/ exchange shipping cost. Please contact prior to sending a return or exchange. We are able to email you a return/ exchange shipping label. Your return will be processed as soon as possible, but please allow up to 7 days for your refund to be processed. We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements. Otherwise, returns should be addressed to:

NEW YORK, NY 10002


Orders are processed the same day, Monday through Friday, excluding holidays. Orders placed after 3pm will be processed and mailed the next business day. Orders received on weekends and holidays will be processed the next business day. Same-Day Delivery is also an option for NYC residents. Orders must be placed before 5pm. Please allow 3-hour processing and delivery from time of order confirmation. See map for NYC areas covered in Same-Day Delivery option.


Orders are processed from New York, NY. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone. Buyer will receive a shipment confirmation email with the shipping tracking number. Signature is required unless you note otherwise. Residents of New York will pay state tax on their purchase (8.875%). Expected arrival date for international orders is approximately 10-14 days from the order date. For international orders, a customs duty will be charged to you depending upon the country in which you reside. Maryam Nassir Zadeh is not responsible for payment of this duty. By law, we cannot change the value of order on commercial invoices. We must adhere to all international import/export laws. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund. All international orders are shipped via UPS or DHL.

Store Return Policy

Merchandise in saleable condition with all original tags attached may be exchanged or receive store credit within 7 days of purchase when accompanied by the original sales receipt for the current selling price. No refunds. No price adjustments. Store Credit is valid for 90 days after Purchase. All sales final on sale merchandise, swimwear, books undergarments and beauty products. We hold the right to deny exchanges or store credit if the merchandise returned does not meet our return policy requirements. Any further inquiries should be directed to or give us a call at (212) 673-6405.